Patient Payment Support
Compassionate, professional billing support to help your patients pay their balances.
HIPAA Compliant
AAPC Certified
24hr Support
What This Includes
We act as your extended business office, handling patient statements, inbound billing questions, and payment plans. We treat your patients with the same care you do.
Why Practices Choose This
With high-deductible plans, patients owe more than ever. If they don't understand their bill, they won't pay it. We bridge that communication gap.
Common Problems
- Front desk uncomfortable asking for money
- Patients ignoring statements
- Negative reviews due to billing confusion
- High self-pay A/R balances
How We Do It Better
We use clear, plain-language statements and offer text-to-pay options. Our team is trained in 'compassionate collections' to secure payment without damaging the relationship.
Our Workflow
1
Clear Statements
Easy-to-read bills sent via mail and text.
2
Inbound Support
A dedicated line for patient questions.
3
Payment Plans
Flexible options for large balances.
4
Online Portal
24/7 self-service payment options.
Best Fit If...
- Your patient A/R is growing
- Your phone lines are tied up with billing questions
- You want to improve patient satisfaction
May Not Fit If...
- You collect 100% of copays/deductibles upfront
- You have a dedicated financial counselor