Patient Payment Support
Compassionate, professional billing support to help your patients pay their balances.
What This Service Does
We act as your extended business office, handling patient statements, inbound billing questions, and payment plans. We treat your patients with the same care you do.
Why It Matters to Your Money
With high-deductible plans, patients owe more than ever. If they don't understand their bill, they won't pay it. We bridge that communication gap.
Common Problems We Fix
- Front desk uncomfortable asking for money
- Patients ignoring statements
- Negative reviews due to billing confusion
- High self-pay A/R balances
How We Do It Better
We use clear, plain-language statements and offer text-to-pay options. Our team is trained in 'compassionate collections' to secure payment without damaging the relationship.
Clear Statements
Easy-to-read bills sent via mail and text.
Inbound Support
A dedicated line for patient questions.
Payment Plans
Flexible options for large balances.
Online Portal
24/7 self-service payment options.
Is This Right for Your Practice?
YES, If...
- Your patient A/R is growing
- Your phone lines are tied up with billing questions
- You want to improve patient satisfaction
NO, If...
- You collect 100% of copays/deductibles upfront
- You have a dedicated financial counselor
Still not sure? Let's talk about your specific needs.